Payment Policy

Effective Date: January 8, 2025

At Brenglasni, we want to ensure a secure, seamless, and transparent payment process for all our customers. Please take a moment to review our Payment Policy, which outlines the accepted payment methods, billing details, and payment-related procedures.

1. Accepted Payment Methods

We accept the following payment methods for all orders:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Any debit card that is backed by major credit card providers (Visa, MasterCard, etc.)
  • PayPal: Secure online payments via your PayPal account
  • Other Payment Methods: We may offer additional payment options from time to time. These will be displayed at checkout if available.

All payments are processed in U.S. Dollars (USD).

2. Payment Processing

  • Order Confirmation: When you place an order, your payment information will be processed immediately. You will receive an order confirmation email once the transaction is successful.
  • Payment Authorization: By submitting your payment information, you authorize Brenglasni to charge the total purchase amount, including any taxes and shipping fees, to the payment method you’ve selected.
  • Pre-authorization: For credit and debit card payments, we may perform a pre-authorization check to ensure that your payment method is valid and that there are sufficient funds available for the transaction.

3. Billing Information

  • Accurate Information: You are responsible for providing accurate billing information at the time of purchase, including your full name, address, email, and payment details.
  • Verification: To prevent fraud, we may verify your billing information with your card issuer or payment provider. If there is an issue with the payment method or billing address, we may contact you to resolve the issue before processing the order.

4. Payment Security

  • Secure Transactions: We use industry-standard encryption technology to protect your payment information during the transaction process. All credit card and payment details are securely processed via our third-party payment processors.
  • Fraud Prevention: We employ security measures to detect and prevent fraudulent transactions. If we suspect that an order is fraudulent, we may cancel the order or request additional verification to protect both you and Brenglasni.

5. Taxes

  • Sales Tax: Sales tax will be applied to orders based on your shipping address, as required by state and local tax laws. The applicable tax rate will be calculated during checkout.
  • Tax Exemptions: If you qualify for sales tax exemptions, please contact us before placing your order so we can apply the appropriate exemptions.

6. Order Modifications and Cancellations

  • Cancellation: Orders can be canceled within 24 hours after the transaction is completed by contacting our customer service team. Once the order is processed or shipped, it cannot be modified or canceled.
  • Refunds: In cases where a refund is required (e.g., cancellations, returns, or defective products), we will process the refund to the original payment method. Refunds typically take 5-7 business days to reflect in your account, depending on your payment provider.

7. Currency and Conversion

  • Currency: All payments are processed in U.S. Dollars (USD). If you are making a purchase from outside the United States, your bank or payment provider may convert the amount to your local currency.
  • Currency Conversion Fees: You may incur additional currency conversion fees, depending on your payment method. These fees are determined by your bank or card issuer and are not charged by Brenglasni.

8. Payment Declines

  • Declined Payments: If your payment is declined by your payment provider (e.g., insufficient funds or expired card), we will notify you and request updated payment information. Your order will not be processed until the payment issue is resolved.
  • Payment Failures: In cases of failed payments, we may attempt to process the payment again or request an alternative payment method. If payment is not successfully processed within a reasonable time frame, your order may be canceled.

9. Third-Party Payment Processors

Brenglasni uses trusted third-party payment processors to securely handle your payment transactions. These providers are fully compliant with payment industry standards, including PCI-DSS (Payment Card Industry Data Security Standard). Brenglasni does not store sensitive payment information, such as credit card numbers, on our systems.

10. Contact Us

If you have any questions or issues related to payments, please feel free to reach out to our customer support team: