Shipment Policy

Effective Date: January 8, 2025

At Brenglasni, we strive to provide fast, reliable, and affordable shipping to ensure your products arrive safely and on time. Our Shipment Policy outlines the shipping options, costs, and delivery timeframes to help you make an informed purchase. Please review the details below for a smooth and hassle-free shipping experience.

1. Shipping Locations

  • Domestic Shipping (U.S.): We offer shipping across the United States, including all 50 states and U.S. territories.
  • International Shipping: We also provide international shipping to select countries. Additional customs duties, taxes, and import fees may apply for international orders and are the responsibility of the customer.

2. Shipping Methods

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Typically takes 5-7 business days for delivery within the U.S., depending on your location.
  • Expedited Shipping: Faster shipping options are available for urgent deliveries. Delivery times typically range from 2-3 business days, depending on the shipping destination.
  • International Shipping: Delivery times for international orders can vary widely depending on the destination country. Typical shipping times range from 7-14 business days, but delays may occur due to customs processing.

Shipping methods and rates will be displayed during the checkout process. You can select your preferred shipping method and see the associated cost before completing your order.

3. Shipping Costs

  • Domestic Shipping: Shipping costs for U.S. orders are calculated based on the weight of the items and the delivery address. The shipping cost will be automatically calculated and displayed during checkout.
  • International Shipping: International shipping costs are determined by the destination country, weight, and shipping method chosen. Any customs duties, taxes, or import fees will be the responsibility of the customer.

We may offer free standard shipping for qualifying orders within the U.S. during promotional periods. Be sure to check for special offers during checkout.

4. Order Processing Time

  • Order Confirmation: Once your order is placed, you will receive a confirmation email. We typically process orders within 1-3 business days (Monday to Friday). Orders are processed and shipped on business days, excluding weekends and holidays.
  • Order Processing Delays: In cases of high order volume, product availability issues, or holidays, processing times may be slightly longer. We will notify you if there is any delay in processing your order.

5. Shipping Notifications

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This will allow you to track the progress of your package online.

6. Shipping Address

  • Accurate Information: It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for delays or lost packages caused by incorrect or incomplete addresses.
  • Address Changes: If you need to update your shipping address, please contact us as soon as possible before your order is processed. Once an order has been shipped, we are unable to modify the delivery address.

7. Delivery Timeframes

  • Domestic Orders: Standard U.S. deliveries typically take 5-7 business days, while expedited shipping options can deliver in 2-3 business days.
  • International Orders: Delivery times for international orders can range from 7-14 business days, depending on the destination. However, customs processing may cause additional delays.

Please note that delivery times are estimates and can vary based on factors beyond our control, such as weather conditions, holidays, or shipping carrier delays.

8. Shipping Issues and Delays

  • Lost or Damaged Items: If your package is lost or damaged during transit, please contact us immediately at info@brenglasni.com. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund for lost or damaged goods.
  • Delivery Delays: While we make every effort to ensure timely delivery, we cannot control delays caused by external factors, such as carrier disruptions, weather, or customs processing. If you experience any delays, please reach out to us for assistance.

9. P.O. Boxes and APO/FPO Addresses

  • P.O. Boxes: We can ship to P.O. Boxes for domestic orders via USPS, but please note that certain shipping methods may not be available for P.O. Box addresses.
  • APO/FPO Addresses: We are happy to ship to military addresses (APO/FPO) within the U.S. via USPS. Delivery times may vary, and additional customs fees may apply.

10. Tracking Your Order

  • Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can track your package via the carrier’s website (e.g., UPS, FedEx, USPS).
  • Tracking Issues: If you encounter any issues with tracking or need further assistance with your shipment, please contact our customer service team at info@brenglasni.com.

11. Customs Duties and Taxes (International Orders)

  • Customs Fees: For international orders, customs duties, taxes, and import fees may apply. These fees are assessed by the destination country’s customs office and are the responsibility of the customer. These fees are not included in the shipping charges and must be paid upon delivery.
  • Customs Delays: Customs processing times vary by country and may cause delays in delivery. Brenglasni has no control over customs processing and cannot be held responsible for any delays caused by customs authorities.

12. Contact Us

If you have any questions regarding shipping, delivery times, or need assistance with your order, please contact us: