Terms and Conditions
Effective Date: January 8, 2025
Welcome to Brenglasni! By accessing or using our website (brenglasni.com) and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site or purchasing any products.
1. Acceptance of Terms
By accessing or using Brenglasni’s website, you agree to be bound by these Terms and Conditions, our Privacy Policy, Refund and Returns Policy, and any other applicable legal notices. If you do not agree with these terms, please do not use our website or purchase our products.
2. Changes to Terms
We reserve the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date. We recommend reviewing these Terms periodically to stay informed about any changes. Your continued use of the website after any modifications constitutes your acceptance of the updated terms.
3. Products and Availability
- Product Information: We make every effort to ensure that product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free. In case of an error in pricing or product availability, we reserve the right to cancel or refuse orders.
- Product Availability: While we strive to maintain accurate stock levels, some items may become unavailable due to high demand or other reasons. If an item is out of stock, we will notify you and offer alternatives or a full refund.
4. User Account
- Account Registration: To place an order on our website, you may be required to create an account. By creating an account, you agree to provide accurate, current, and complete information and to keep your account information up to date.
- Security: You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately.
5. Ordering and Payment
- Order Process: When you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee that the order will be processed or shipped. Orders are processed once payment is successfully received.
- Payment: We accept payments via credit card, debit card, PayPal, and other secure payment methods. By placing an order, you authorize us to charge the total purchase amount, including taxes and shipping fees, to your selected payment method.
- Order Cancellations: Orders can be canceled within 24 hours of purchase by contacting our customer service team. After this period, orders cannot be canceled once processing has begun.
6. Shipping and Delivery
- Shipping Methods: We offer various domestic and international shipping options. Shipping charges are calculated at checkout based on the selected delivery method and location.
- Delivery Times: Delivery times depend on the shipping method and destination. Estimated delivery times will be provided during checkout.
- Shipping Errors: We are not responsible for delays or damages caused by shipping carriers. In case of a shipping error, please contact the shipping provider directly.
7. Returns and Refunds
- Return Eligibility: Returns are accepted within 30 days of the purchase date for unused and undamaged products, as per our Refund and Returns Policy. Some items may be excluded from returns, such as custom products or clearance items.
- Refund Process: Once your return is processed, a refund will be issued to the original payment method. Please note that shipping charges are non-refundable unless the return is due to an error on our part.
8. Limitation of Liability
To the fullest extent permitted by law, Brenglasni shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products, website, or services, including but not limited to loss of profits, data, or business interruptions. This includes damages resulting from misuse of our products, delays, or errors in processing orders.
9. Intellectual Property
- Copyright and Trademarks: All content on the Brenglasni website, including logos, text, images, graphics, videos, and software, is protected by copyright and trademark laws. You may not copy, reproduce, or use any part of the website’s content without written permission from Brenglasni.
- User Content: By submitting content (such as reviews, comments, or photos) to our website, you grant Brenglasni a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content on our site and in our marketing materials.
10. Privacy
Your privacy is important to us. By using our website and services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States. Any disputes arising under or related to these terms shall be resolved exclusively in the courts located in Massachusetts.
12. Force Majeure
We are not responsible for any delays or failure to perform due to events beyond our control, including but not limited to natural disasters, wars, strikes, supply chain disruptions, or technical failures.
13. Termination
We may suspend or terminate your access to the website or services at any time, without notice, if we believe you have violated these Terms and Conditions. Upon termination, you must immediately cease using the website and services.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
- Email: info@brenglasni.com
- Phone: (781) 329-1383
- Address: 71 Ames St, Dedham, Massachusetts